CUSTOMER CARE

CUSTOMER CARE


CUSTOMER CARE


If you have any questions, please contact our Customer Services team on +65 62689879 or service@proof.com.sg


REQUEST FOR QUOTATION


We will reply to your request for quotation via email as soon as we can, within 48 hours. If you do not receive an email please contact retail@proof.com.sg, so that we may investigate.


PRICES


Prices are as set out on the website and include GST at the current rate. We reserve the right to alter prices at any time.


It may be necessary to change prices either up or down, from time to time, including any alterations to the rate of VAT. Any price changes will be confirmed to you at the time of ordering.


PORTRAYAL OF PRODUCTS


While every effort has been made to portray items accurately, slight variations may occur.


All measurements quoted are approximate and the reproduction of colours not accurate as we have limited photography capability. Please note also that there may be variations in colours dependant on the calibration and settings of individual screens.


AVAILABILITY


All items are subject to availability.


INTERNATIONAL DELIVERY


If you are interested to place an order from outside Singapore, we regret that this can only be processed via the telephone or e-mail. Our Retail Sales Operations Team is available from 10:00 to 20:00, Monday to Friday. Telephone: +65 6509 0555 or e-mail us at retail@proof.com.sg


RETURNS


If you are unhappy with a product for any reason, please drop our Customer Service an email or call. A Customer Service representative will look into your matter and response to any (if approved) returns and exchanges.


LIABILITY DISCLAIMER


The Proof Living website endeavours to check the accuracy of the information on this site. However, Proof Living Pte Ltd does not warrant that such information will be error free and the user acknowledges that information, products, and services published on this web site may include inaccuracies and typological errors.


WEBSITE


Every effort is made to ensure that this website is free from viruses and defects however, this cannot be guaranteed.


Proof Living Pte Ltd shall not be liable to any person for loss or damage which may arise as a result of any failure by you to protect your account. You are responsible for the confidentiality of your account information and any activities that occur under your account.


Proof Living Pte Ltd shall not be liable to any person for loss or damage which may arise to computer equipment as a result of using this website.


SECURITY


Our secure server software encrypts all of your personal information. Information remains scrambled whenever it is transmitted over the web.


PRIVACY POLICY


Please click here to review Proof Living's privacy policy.